FILLED EXAMPLE

What a completed setup can look like.

This example is for a nail studio. Your own form can be much simpler. The purpose is to give us enough information to build useful messages, not to give you homework.

BUSINESSGloss Studio, Kuwait

SYSTEMFirst Return System · $99

SERVICESRussian manicure, gel extensions and gel removal

HOW CLIENTS BOOKInstagram DMs and WhatsApp. Staff add confirmed appointments to a simple booking sheet.

AFTERCAREUse cuticle oil daily. Do not pick or peel gel. Book a removal instead of removing extensions at home.

RETURN TIMINGRussian manicure: 3 weeks. Gel extensions: 3–4 weeks.

CLIENT DETAILS COLLECTED DURING BOOKINGName, WhatsApp number, email, service, appointment date, appointment time, consent to receive care and rebooking messages.

WHAT THE CLIENT RECEIVES

AFTER APPOINTMENTHi Sarah, thank you for visiting Gloss Studio today. Your quick nail-care note is here: use cuticle oil daily and avoid picking or peeling your gel.

THREE WEEKS LATERHi Sarah, your next manicure window is coming up. Would you like us to send available times?

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